Charles E. (Chuck) Henry
Summary
I spent thirty years at IBM designing, implementing and consolidating
large scale systems including (Mainframe, UNIX and Intel components.
These systems have ranged from legacy mainframe IMS, CICS, DB2,
systems to Websphere, SAP R/3, Peoplesoft and Siebel.
Key skills:
- Infrastructure architecture analysis and planning. These were
developed in my work in IBM labs and leading or participating in
dozens of client engagements. My engagements are almost
universally ranked “very satisfied” in customer satisfaction surveys
- Enterprise architecture development. As a part of doing
infrastructure architecture I have delivered enterprise architecture
artifacts and assisted clients in developing EA governance, vitality
and planning processes.
- Communication skills, both written and verbal. These were
developed writing numerous IBM marketing deliverables; several
IBM redbooks (see SG24-4812-01) and hundreds of client specific
consulting reports. I have a world wide reputation as a speaker on
technology design and delivery (see http://www.cartagena.
com/naspa/issues.html for one recommendation from CMG
Canada). I have made thousands of technical, sales and
marketing presentations in North America and Asia.
- Team leadership developed as a leader of numerous IT
Optimization engagements as well as workgroups within IBM.
- Consulting methodology based on extensive IBM training in an
issues based consulting methodology and honed in dozens of
client engagements, largely focused on IT simplification and
optimization
History
In 2002 I joined IBM Global Services as an Executive Consultant in the IT
Optimization practice. We are focused on reducing IT costs while
increasing the client’s flexibility to deliver new IT services. My
engagements focus on medium to large enterprises and examine issues
such as server and storage consolidation, operational capabilities and
Enterprise architecture. Recent engagements include:
• Leadership of an environment simplification study at a property and
casualty insurance company
• Leadership of a server architecture rationalization study at large
Canadian Bank
• Optimization consultant for a large study at another large Canadian
Bank
• Solution architect for a Mainframe / Unix SAP R/3 deployment at
major Aerospace firm.
• Numerous other server consolidation and architecture
engagements include railroads, energy and insurance companies
across Canada. All clients are very satisfied with the results, and
references are available.
In 2001 I was IBM Canada’s eServer Advocate. I provided leadership to
clients and account teams by assisting them in determining the
appropriate mix of IBM and non-IBM server and storage technology. In
addition, I worked with IBM eServer Development to define the value
proposition of eServer and provided assistance in defining technology
requirements based on the needs of my clients.
In this role I also developed technical, sales and marketing collateral
used around the world. I participated in many development task forces
and technology analysis projects. Immediately prior to retiring I was the
customer requirements advocate for the ‘Server Virtualization Task Force’
led by Jim Rymarczyk, IBM Fellow and Chief Virtualization architect and a
task force titled "optimizing IBM's On Demand Middleware" the examined
websphere performance for IBM Software Group. .
From 1993 to 2000 I was the first S/390 Certified Sales Specialist in IBM
Canada. I provided technical and sales leadership to leading edge IBM
customers. I was on two extensive billable engagements in the public
sector as an Infrastructure architect and enterprise delivery architect.
- In 1998, I was Solution Architect for a large government
department implementing a large scale SAP R/3 implementation
that is consolidating over 1100 discrete material management
systems into a UNIX and Mainframe complex at a central location
and supporting departmental units around the world. It includes
the remote access from PDA devices as well as deployment
capability for ships and other units deployed to remote areas of
the world.
- In 1996 I was the Lead Designer for a large government
department Data Centre Consolidation and Automation Project.
The outcome of the project was the creation of a 'World Class'
Data Centre within the department that offers industry leading
functionality and is in the 10% in the world in delivering a low cost
of service.
During the period I also developed and delivered for IBM Canada a
presentation title 'Role of the Mainframe', which describes how the use of
industry standard technologies can be used to create business value with
mainframe processors. I received an IBM Canada Award for this work.
I continued to develop and expand this material to include Inttel, Unix and
SAN technology. This material has been presented to over 100 clients
and numerous organizations external to IBM. In the past 12 months I
have presented to these outside organizations: CMG Canada (Computer
Measurement Group), OCLUG (Ottawa Canada Linux User’s Group),
ACMUG (Atlantic Canada Midrange Users Group), Vancouver’s CIO club.
Numerous IBM employees and customers are now using this material to
reexamine their server investments in order to maximize infrastructure
value.
From 1990 to 1993 I was the Systems Engineer for CMHC. I consulted
with CMHC in evaluating and installing advanced processor and storage
technology. This resulted in the successful implementation of ES/9000
hardware and SMS software. This improved CMHC’s storage utilization
and improved DASD response time. I also executed a tape management
study at CMHC, which resulted in the first Canadian Installation of an IBM
3495 tape library (1 of the first 6 in the world).
From 1983 to 1989 I was country support for 3090 and ES/9000
processors as well as MVS/ESA. I worked with customers across the
country to implement these products. In addition I worked on special
projects in development. I worked the San Jose Programming Laboratory
to assist them in customer focused information development. I developed
the 'Enterprise Systems Managed Storage Presentation Guide' that was
used to teach IBM and customer technical and management personnel
around the world about upcoming distributed storage management
announcements. In 1996 I worked in the Poughkeepsie Programming
Laboratory (MVS/ESA Development) as a member of a 7-person council
reporting to the laboratory director to validate MVS/ESA design objectives
and prepare educational material.
From 1981 to 1983 I worked in IBM Education. I taught MVS/ESA and
MVS/XA Measurement and Tuning, a five day IBM Education course, for
over 10 years to customer audiences in Canada, Singapore and Korea.
Have consistently received an overall class rating of 1.4 to 1.7 (where 1 is
excellent and 2 is very good).
From 1975 to 1981 I was an account SE in Ottawa and subsequently on
the Royal Bank and Bell Canada in Montreal.
EDUCATION/TECHNICAL BACKGROUND
Bachelor of Engineering (Electrical) with Distinction from Carleton
University
Numerous IBM Courses including IBM Consultant training.
About Charles Henry
